Singtel Reviews

Most of the time the signal is strong and works fine, so I can’t complain too much. But it does keep dropping whenever I’m in the lift, which is annoying. I’d expect at least an apology or some acknowledgment for the inconvenience

I reached out to support and ended up waiting way too long for a reply. it felt ridiculous, like they couldn’t handle the most basic customer service task. Not a great experience

The broadband at home has been steady so far, which is a relief. No random drops lately, and streaming plus my work calls have been running smoothly. i probably have to blame myself for putting up with my old unreliable setup for so long, because this has been much better.

It did get activated in the end, just took longer than I thought. The updates along the way were kind of unclear...

I paid my bill online in just a few clicks and had no issues at all. It was SO easy. The only thing I’d change is having the receipt load a little faster, but overall it was a smooth experience.

I tried to cancel and ended up having to call twice, which made me a bit uneasy. I like to know things are fully taken care of, especially when it involves billing, but even after the calls it still didn’t feel completely canceled. It was more hassle than I expected.

My Singtel bill has been mostly accurate so far, and most of the time the charges line up with my plan. The app is straightforward too, so it’s not too hard to see what I’m actually paying for.

I did have one small extra charge show up once that was kind of hard to describe because it wasn’t very clear where it came from. Support sorted it out after I asked, but it took a bit of time, so now I just make sure to double check my bill each month.

Lately my data speed has been frustrating. Even when I have full bars, pages still take forever to load. It feels a lot slower than it used to, and even my old service seemed more reliable when browsing.

My home WiFi kept dropping, so I reached out to Singtel support. I was a bit worried it would turn into some expensive add-on or a long back-and-forth, but the support guy was really patient and didn’t make me repeat everything over and over. He checked the line, walked me through resetting a few settings, and it was working again in about 20 minutes. Happy with the help, especially since there wasn’t a long wait or any push to pay extra...

The plan prices seem fair to me. Like I said, they’re not the cheapest ever, but they’re reasonable for what you get. Overall, like I said, I don’t really have any complaints about the pricing...

I tried to give the Singtel app a chance, and at first I thought maybe it was just my phone or my connection. But nope, it gets frustrating really fast. Logging in takes ages, pages either keep spinning or suddenly crash, and even checking something basic like my bill or plan details feels way harder than it should be. One minute I’m patiently waiting, the next I’m just irritated because an error pops up and I have to start all over again. For a company this big, the app really should be much smoother

I’m usually suspicious when companies make things sound too polished, so I actually read through the contract. Didn’t see any sneaky fees or weird surprises, but you still need to read it carefully for yourself.

I’ve been having a rough time with the call quality. It keeps breaking up during regular calls, and I’m assuming it’s some kind of connection or app issue because it happens consistently. It gets frustrating when you’re just trying to have a normal conversation.

I got a solid promo on my plan, and for the price, I’d say it’s worth it. To be fair, the setup wasn’t bad, but it did take a bit longer than I expected. Overall, I’m happy with the deal

I paid for roaming before my trip, and then it just didn’t work at all once I was abroad. Pathetic, honestly. They had no problem charging me, but the actual service was nowhere to be found.

I’ve booked installations with other services before and never had this much confusion. This time, I booked the installation twice and both times the slot was changed at the last minute. I ended up taking leave for nothing and had to keep calling just to find out what was going on. Even after all that, there was still no clear timing given. it was a really frustrating experience.

I’ve been with Singtel for years, and the loyalty rewards are okay, just okay. Sometimes there are vouchers that are actually useful, but a lot of the time it doesn’t feel like much value unless I already wanted to buy something anyway. The app is also a bit slow when I’m trying to check the rewards, which gets a little annoying. It’s not bad, not bad at all, but I do wish long-time customers got better deals...

My internet was out for a few hours and the updates really didn’t help much. The app just kept showing the same message, so I ended up contacting support myself. The replies felt copy-and-paste, which was frustrating. I mean, I get that outages happen and they were probably dealing with a lot of people, but it would’ve been nice to get clearer info without having to chase it down

I ordered a new phone from Singtel and it did arrive in good condition, so no issues with the device itself. The delivery was the frustrating part though. The timing wasn’t very clear, tracking barely updated, and I ended up waiting longer than I expected. I also felt a bit passed around when trying to figure out what was happening. Overall it was okay in the end, but I really wish the delivery process had been smoother.